Privacy Policy

This privacy policy is for this website and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy and is compliant with the General Data Protection Regulation (GDPR) directive.

INTRODUCTION
We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via the Cookie Settings button under the About Cookies section.
In this policy, “we”, “us” and “our” refer to Olivier Reward Consulting Limited.

CREDIT
This document was created using a template from SEQ Legal (https://seqlegal.com).

HOW WE USE YOUR PERSONAL DATA
In this section we have set out the general categories of personal data that we may process, the source of the data where it was not provided directly by you, the purposes for which we may process personal data, and the legal bases of the processing.
We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process information contained in any enquiry you submit to us regarding goods and services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and services to you. The legal basis for this processing is to respond to your requests for information and subsequent contact.
We may process information relating to transactions, including purchases of goods and services, that you enter into with us and through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract and our legitimate interests in the proper administration of our website and business.
We may process information that you provide to us for the purpose of subscribing to our email notifications or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and newsletters. The legal basis for this processing is consent.
We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate metadata for communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests in the proper administration of our website and business.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights and the legal rights of others.
We may process any of your personal data identified in this policy where necessary for obtaining or maintaining insurance coverage, managing risks or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
We may process your personal data where such processing is necessary for compliance with a legal obligation or to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person’s personal data to us unless we prompt you to do so.

PROVIDING YOUR PERSONAL DATA TO OTHERS
We may disclose your personal data to any member of our group of companies insofar as reasonably necessary for the purposes and on the legal bases set out in this policy.
We may disclose your personal data to our insurers and professional advisers insofar as reasonably necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice or the establishment, exercise or defence of legal claims.
We may disclose your enquiry data to selected third-party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell relevant goods and services to you. Each third party will act as a data controller in relation to the enquiry data that we supply to it and will provide its own privacy policy.
We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where necessary for the establishment, exercise or defence of legal claims.

INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA
In this section we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area.
The hosting facilities for our website are situated in the United Kingdom and the United States of America. The European Commission has made adequacy decisions with respect to the data protection laws of each of these countries. Transfers to these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
You acknowledge that personal data you submit for publication through our website or services may be available around the world. We cannot prevent the use or misuse of such personal data by others.

RETAINING AND DELETING PERSONAL DATA
This section sets out our data retention policies and procedures.
Personal data that we process for any purpose will not be kept for longer than necessary for that purpose.
We will retain your personal data as follows:
Personal details acquired as part of contacting you about our services will be retained for a minimum of 1 year and a maximum of 2 years.
Personal details held for the purpose of communicating with you as part of a web design contract where work has been carried out will be retained for a minimum of 1 year and a maximum of 5 years.
Where it is not possible to specify retention periods in advance, we will determine the retention period based on the length of time we have an ongoing contractual obligation to you.
We may retain your personal data where such retention is necessary for compliance with a legal obligation or to protect your vital interests or the vital interests of another natural person.

AMENDMENTS
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes.
We may notify you of changes to this policy by email.

YOUR RIGHTS
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the payment of a fee (currently GBP 10) and the supply of appropriate evidence of your identity (a certified photocopy of your passport and an original utility bill).
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing or we will provide you with an opportunity to opt out.

ABOUT COOKIES
A cookie is a file containing an identifier consisting of letters and numbers that is sent by a web server to a web browser and stored by the browser. The identifier is sent back to the server each time the browser requests a page.
Cookies may be persistent or session cookies. Persistent cookies remain stored until their expiry date unless deleted. Session cookies expire when the browser is closed.
Cookies do not typically contain information that identifies a user, but personal information stored about you may be linked to information obtained from cookies.

COOKIES WE USE
We use cookies for authentication, status identification, personalisation, security, advertising, analysis and storing cookie consent preferences.

MANAGING COOKIES
Most browsers allow you to refuse to accept cookies and to delete cookies. Methods vary by browser and version.
Blocking all cookies will negatively impact the usability of many websites. If you block cookies, you may not be able to use all the features on our website.

EXTERNAL LINKS
This privacy policy only governs the use of this website. External links are governed by their own privacy policies. Visiting external websites is at your own risk and we cannot be held liable for any damages caused by external links.

SOCIAL MEDIA
Communication, engagement and actions taken through external social media platforms that this website participates in are subject to the terms and privacy policies of each platform.
We advise users to use social media platforms wisely and with caution regarding privacy and personal details. We will never ask for personal or sensitive information through social media platforms and encourage users to contact us via primary communication channels such as telephone or email.
This website may use social sharing buttons which allow content to be shared directly to social media platforms. Use of these buttons is at your discretion and the social media platform may track and save your request.

OUR DETAILS
This website is owned and operated by Figen Zaim under the trading name Olivier Reward Consulting Limited.

Our principal place of business is:
Suite F1-3
Cranfield Place
London
NW6 3BT
United Kingdom
You can contact us by post at the above address, using our website contact form, or by email using the address published on our website.

DATA PROTECTION OFFICER (DPO)
Our data protection officer’s contact details are the same as those listed in the “Our Details” section.